Department of Corporate Services and Human Resource Management


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Department of Corporate Services and Human Resource Management mission is to  provide quality corporate services and human resource management needs to its employees, internal and external clients. It aims to deliver these services with integrity and responsiveness to its stakeholders by adopting best management practices, administrative procedures and instill a robust system and policy to promote innovation to its employees whilst maintaining efficient control of resources and operations.


The department consists of cross functional units to support UTM IBD’s core services and objectives.

Corporate Services


  • IBD Balance Score Card
  • IBD Key Performance Indicator
  • IBD Management Commiitee Secretariat
  • Annual Reports
  • Statistics
  • Quality Practices (5S)



General Administion


  • Facility reservation (e.g : Meeting Rooms, Seminar Rooms)
  • Transport reservation (e.g : Ground and Air Transport)
  • Report on Facility Breakdown (e.g : Furnitures, Air-Cond, Lights)
  • Despatching
  • Stationaries
  • Cleanliness





  • Finance Report
  • Procurement
  • Invoicing
  • Petty Cash
  • Claims



Human Resource Management


  • Recruitment
  • Personal Record
  • Annual Appraisal
  • Promotion
  • Leave and Absence Record


 Human Resource Development


  • In House Training
  • Personalised Training
  • Counselling
  • Study Leave / Attachment/ Sabatical



Professional Development Program


  • In House Training Program for External Clients
  • Open Scheme Training Program for External Clients
  • Conferences and Seminars


Information Technology Services


  • Management and Procurement of IT Equipments
  • Maintenance of IT Equipments
  • Website Development and Management
  • IBD On-Line In House System


Resource Centre


  • Journal and Scholarly Search
  • Research and Information Support



Our Staff